Inappropriate signing of agreements – Some service providers who have already received another legal title and a statement as to why the OPA is unable to sign a service agreement still attempt to have the participant sign the original service contract (including conditions considered unfair or incriminating). A service contract is a legal contract between two parties: the supplier and the participant. This is a document that highlights all the different scenarios related to providing the necessary support based on a participant`s NDIS plan. In general, it`s better to start and build on your agreements rather than filling them with unnecessary jargon that confuses participants. As a budding NDIS provider, working with a ready-made template for your service contracts can be a great way to start your journey without too many problems. We are talking here in general, there are additional requirements regarding service agreements established for providers of assisted living (SIL) and specialized housing for persons with disabilities (SDA), which we will explore shortly in our Quality and Protection newsletter. No. We understand why this is confusing, much of the language of the National Disability Insurance Agency (NDIA) is inconsistent in this requirement, but it is not mandatory that a service agreement be signed for services to begin.  Sometimes a signed service contract is the best protection for a participant, it is also a good way to determine which services are agreed upon and which conditions apply. But of course, this only makes sense if a person can understand it. This is an „Easy Read“ version with images that is perfect as a legal document. .